1. Introduction
PalermoCar ("we," "our," or "us") operates the website palermocar.com and is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our car rental comparison services in Palermo, Sicily.
By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.
2. Information We Collect
We may collect information about you in a variety of ways:
- Personal Data: Name, email address, phone number, and driving license details that you voluntarily provide when making a car rental booking through our platform.
- Booking Data: Pickup and return dates, locations, vehicle preferences, insurance selections, and payment information related to your car rental reservation.
- Usage Data: Information about your device, browser type, IP address, pages visited, time spent on pages, and other diagnostic data automatically collected when you browse our website.
- Cookies and Tracking: We use cookies and similar tracking technologies to track activity on our website and hold certain information to improve your experience.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and manage your car rental bookings and reservations
- To communicate with you regarding your booking, including sending confirmation emails and vouchers
- To compare and display car rental offers from our partner rental companies
- To improve our website, services, and user experience
- To analyze website usage and trends for internal analytics
- To prevent fraud and ensure the security of our platform
- To comply with legal obligations and regulations
4. Sharing Your Information
We may share your personal information in the following situations:
- With Rental Companies: We share your booking details with the car rental company you have selected to fulfill your reservation.
- With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and email delivery.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation.
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
5. Cookies Policy
Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device by websites you visit. We use the following types of cookies:
- Essential Cookies: Required for the website to function properly, including session management and security features.
- Analytics Cookies: Help us understand how visitors interact with our website by collecting information anonymously.
- Functional Cookies: Remember your preferences and settings to provide a more personalized experience.
- Affiliate Cookies: Used to track referrals to our partner rental companies for commission purposes.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Booking-related data is typically retained for up to 3 years after the completion of the rental for legal and accounting purposes.
8. Your Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):
- Right of Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request correction of inaccurate personal data.
- Right to Erasure: You have the right to request deletion of your personal data under certain conditions.
- Right to Restrict Processing: You have the right to request restriction of processing of your personal data.
- Right to Data Portability: You have the right to request transfer of your data to another organization.
- Right to Object: You have the right to object to our processing of your personal data.
To exercise any of these rights, please contact us at [email protected].
9. Third-Party Links
Our website may contain links to third-party websites, including our partner car rental companies. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of every website you visit.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Last Updated: March 1, 2026
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Company: PalermoCar
- Email: [email protected]
- Website: palermocar.com